Take part in these FREE professional development courses online!

In partnership with the Province of Nova Scotia, the Yarmouth & Area Chamber of Commerce is offering 2 free professional development courses starting in January 2024. These 10 week courses are free, customized to your needs, and provincially certified, with a value in excess of $1,500 per person.

Seats are limited and will be offered on a first come, first served basis.

Classes will be virtual so you must have a computer with a webcam to interact properly.


  • Must be an owner or employee of a business based in Nova Scotia
  • Be willing to complete detailed registration form
  • In order to graduate you must attend 80% of classes

To Register

Complete the registration form and email it to info@yarmouthchamberofcommerce.com or call the office at 902-742-3074

Performance Management (Update: Registration is now closed for Performance Management as the course is full)

Wednesdays 9:00am-1:00pm | Starting January 17th 2024 for 10 weeks

The intention of this program is to provide you with a general overview and understanding of the role of performance management as an integral function of HR in your company – whether you have one or 50 employees. In addition to laying the foundation for a performance management system, the program will provide knowledge, tools and templates for engaging your employees, and applying coaching techniques to support your team in being the best they can be.

Learning Outcomes:
•Identify the core components of performance management
•Identify the four learning styles
•Explain how learning styles impact performance
•Manage performance logs
•Create a process for checking in with employees
•Conduct stay interviews
•Developing SMART performance goals
•Identify when and how to provide the three main forms of feedback
•Explain the three feedback triggers
•Illustrate the J Curve
•Design performance appraisals tools
•Identify the steps in progressive discipline
•Manage common performance issues
•Define the fundamentals of coaching
•List the elements in asking the right questions
•Compare and contrast facilitating versus directing a team’s direction
•Compare and contrast strategic questioning techniques and identify when to apply each

Email info@yarmouthchamberofcommerce.com to register!

About Lisette Jones

Lisette, owner of ThinkSmart Training and Consulting, is a Harmonious Workplace Development expert who has worked with more than 60 Nova Scotia businesses. She helps create happier and more productive workplaces by enhancing trust, improving leadership, and developing communication skills. She has done countless mediation and coaching sessions with employees and studied HR through the University of New Brunswick.