HP Interview 1

COMMUNITY NAVIGATOR FOR PHYSICIAN RECRUITMENT & RETENTION

*** JOB OFFER CLOSED ***

Job Title: Community Navigator for Physician Recruitment & Retention
Reports to:
Community Navigator Oversight Committee (CNOC) & Executive Director for YACC for Daily Operations and Accounting
Full-Time, 40 Hours

Yarmouth, Nova Scotia

The Yarmouth Chamber of Commerce’s “Medical Recruitment Partnership” is seeking a Community Navigator for Physician Recruitment and Retention to join our team. This is a fast paced and ever-changing project-based role that will challenge you on a daily basis.

As Community Navigator for the Yarmouth Area (which includes the Town of Yarmouth, Municipality of the District of Yarmouth, Municipality of the District of Argyle, and Municipality of the District of Barrington), you are a passionate champion of Southwestern Nova Scotia. The Community Navigator will work to recruit physicians to our region and retain the physicians already working here. At any given point there are numerous projects and initiatives happening and many stakeholder relationships to manage including with Nova Scotia Health Recruiters, Office of Healthcare Professionals Recruitment, Doctors Nova Scotia, Medical Schools, Medical Clinic Staff, Regional Hospital Staff, and various community resources. The Community Navigator will lead marketing efforts targeted toward the recruitment medical professionals and applicable conferences and recruitment events.

This position will report to the Executive Director of YACC and will be responsible to an oversight committee for ongoing management and direction.

Duties & Responsibilities:

√  project the strengths of our community, regional health facilities and existing medical professionals

  • project the strengths of our community, regional health facilities and existing medical professionals
  • establish and maintain connections with local Medical Professionals in support of retention goals
  • coordinate activities (social events, peer gatherings, etc.) to support the retention of current complement of medical professionals
  • Work closely with the NSH recruitment team, especially the Yarmouth-based recruiter and the Southwest Region MD Lead for Recruitment and Retention
  • establish connections with potential medical professionals coming to the area and follow up with them to ensure any questions or concerns about the area are addressed
  • aid in travel arrangements and site visits for incoming professionals in concert with the NSH recruitment team.
  • establish community connections and information such as:

     √   connect families to school officials / tour schools

     √   help with housing needs (temporary and permanent) 

     √   provide community information on extracurricular activities, lifestyle, facilities, infrastructure, environment, culture

  • Liaise with NSH recruiter to identify family members of incoming or visiting medical professionals in order to help arrange for alternative activities during hospital tours (where applicable)
  • create a database of conferences, newsletters, advertising platforms to monitor
  • attend national and regional conferences were appropriate and budget allows for the purposes of promoting our region to medical professionals
  • arrange events for residents and medical students such as dinners, outings, etc.
  • visit local schools to promote practicing medicine in the region to potential students
  • visit Dal University provincial medical school campuses to promote practicing medicine in our region
  • be knowledgeable about the activities in the community
  • implement benchmarks and measures of success
  • prepare quarterly reports to be circulated by email to CNOC to update on progress prior to each CNOC meeting, and attend meetings to provide a brief summation of the update and answer questions.
  • Work with the MD Lead for Recruitment and Retention to conduct exit interviews with physicians leaving the area or changing roles
  • Other administrative tasks

Qualifications:

  • Above average interpersonal and communication skills
  • Demonstrated Understanding of cultural competence
  • Can-do attitude and ability to hold confidence in all matters
  • Self-motivated and able to work with little supervision
  • Strong Interviewing Skills
  • Post-secondary Education
  • Results Driven, works well under pressure
  • Computer skills (Excel, Outlook , Word etc.)
  • Background in health care system and community development an asset

Working Conditions:

Small office environment with local travel and meetings. Some longer distance travel will be required to attend conferences. Variable hours required, including evening and weekends as required to accommodate site visits and conferences.  Must have access to a working vehicle and insurable.

Additional Information:

Rate of Pay: Remuneration based on skills and experience

Hours: 40 hours per week/Full-TIme

Work Hours: Typically 8:30 AM – 4:30 PM, Monday through Friday, with occasional evenings and weekends.

Work Setting: Office & On-the-Go

Benefits: Vacation (details to be provided) and access to the Chamber Benefits Plan.

To Apply: Please send your resume and cover letter outlining your experience and explaining why you’re a great fit for this role by September 9 2025 to Renee Dease, Office Manager: info@yarmouthchamberofcommerce.com

 

Yarmouth & Area Chamber of Commerce AGM

Yarmouth Chamber of Commerce’s Annual General Meeting

Sponsored By:

 

Join us for the Yarmouth Chamber of Commerce’s Annual General Meeting

This gathering brings together Chamber members, local business leaders, and community stakeholders to review the accomplishments of the past year, discuss priorities for the year ahead, and elect the incoming Board of Directors. This will include breakfast, our business meeting and special presentations.

Enjoy networking opportunities, light refreshments, and updates on the Chamber’s strategic direction and initiatives that continue to strengthen our region’s business community. Your voice and participation help shape the future of commerce in Yarmouth.

Special Guest Speakers: Melissa Quinn, Nova Scotia Loyal Project Executive and Sean Meister, President & CEO of Global Bluenosers.

 

Doors Open: 7:45am

Breakfast Available: 8:00am

AGM Proceedings: 8:30am

Breakfast Includes:

  • Assortment of Breads (which also includes Gluten Free)
  • Scrambled Eggs
  • Home Fries
  • Bacon
  • Sausage
  • Home Fries
  • Pancakes
  • Yogurt
  • Bagels, Pastries, Muffins
  • Selection of Juices
  • Coffee & Tea

Click Here to Purchase Tickets

2024 Yarmouth Business Awards: October 24th

2024 Yarmouth Business Awards: A Night To Shine

Get ready for a spectacular evening as the Yarmouth & Area Chamber of Commerce proudly brings back the highly anticipated annual business awards! Join us on October 24th, 2024 at the Mariners Centre, for the 17th edition of this prestigious event, where we’ll celebrate the best and brightest in our thriving business community. This beloved tradition has become a cornerstone for recognizing excellence, fostering connections, and showcasing the vital role of a strong business ecosystem in our region.

*** The nomination period is now: CLOSED ***

The 2024 award categories are:

  • Business of the Year (Less than 10 employees)
  • Business of the Year (10 or more employees)
  • Rising Star of the Year
  • Export Achievement
  • Customer Service Award
  • Community Impact Award
  • Business Leader of the Year
  • Young Entrepreneur Award
  • Tourism Business of the Year
  • Non-Profit Organization of the Year
  • Female Entrepreneur of the Year
  • Equity, Diversity & Inclusion Advancement Award

Doors & Cocktails at 5:00pm | Awards start at 6:30pm

Continue reading

Register for a Free Professional Development Course!

The Chamber of Commerce is pleased to partner with the Province of Nova Scotia to offer our members free professional development courses!

Check out these 2 courses starting in January 2024:

Performance Management with Lisette Jones (Registration is now closed for Performance Management as the course is full)

Wednesdays 9:00am-1:00pm | Starting January 17th 2024 for 10 weeks

The intention of this program is to provide you with a general overview and understanding of the role of performance management as an integral function of HR in your company – whether you have one or 50 employees. In addition to laying the foundation for a performance management system, the program will provide knowledge, tools and templates for engaging your employees, and applying coaching techniques to support your team in being the best they can be.

Learning Outcomes:
•Identify the core components of performance management
•Identify the four learning styles
•Explain how learning styles impact performance
•Manage performance logs
•Create a process for checking in with employees
•Conduct stay interviews
•Developing SMART performance goals
•Identify when and how to provide the three main forms of feedback
•Explain the three feedback triggers
•Illustrate the J Curve
•Design performance appraisals tools
•Identify the steps in progressive discipline
•Manage common performance issues
•Define the fundamentals of coaching
•List the elements in asking the right questions
•Compare and contrast facilitating versus directing a team’s direction
•Compare and contrast strategic questioning techniques and identify when to apply each

Customer Service Excellence with Lisa Olie

Mondays 9:00am-1:00pm | Starting January 15th 2024 for 10 weeks

This program creates the opportunity for you to provide the best experience possible for your customers. You will explore key elements of customer service standards, gain clarity on your customers’ expectations, study the seven types of challenging customers, and learn how to navigate difficult customer situations.

You will explore in-person, telephone and online/email customer interactions in various business settings to help you analyze your current customer experience and develop customer service strategies tailored to your business. You will learn techniques to improve internal customer service to help make you a better customer to your suppliers and business community.


These 10 week courses are free, customized to your needs, and provincially certified, with a value in excess of $1,500 per person.

Seats are limited and will be offered on a first come, first served basis.

Classes will be virtual so you must have a computer with a webcam to interact properly.

Requirements

  • Must be an owner or employee of a business based in Nova Scotia
  • Be willing to complete detailed registration form
  • In order to graduate you must attend 80% of classes

To Register

Complete the registration form and email it to info@yarmouthchamberofcommerce.com or call the office at 902-742-3074

Change in Member Dues

Dear Chamber Members,

This past year has certainly been a roller coaster and we know that 2021 is full of unknowns, but through it all we continue to stand beside you ready to provide assistance and advice. With our partners we have strongly lobbied governments on your behalf to provide programs and assistance that would actually help and we have seen them make meaningful changes based on our advice. We will continue to do this moving forward and I encourage you to reach out to us with suggestions and input as this pandemic continues to play out. 

As we move into 2021 and a new membership year, we saw the opportunity to bring about a change in our membership structure in order to provide more value to you. We are officially moving away from charging based on the number of employees you have as this is an out-dated method. Instead our membership fees will be based on the benefits that you receive. Along with this change we have put in place a small increase in fees, the first time in many years. 

Going forward the Yarmouth & Area Chamber of Commerce will now have six different membership levels for businesses which will be called; basic, essentials, connect, growth, influence and champion. Each of these levels offers a different set of benefits and I encourage you to read the membership brochure to see all of the details. During this transition our current members will be moved into the equivalent new membership level based on what you are paying now. This transition is laid out below.

New Membership Level

Old Membership Level

Basic Fewer than 5 employees
Essentials Between 5 and 20
Connect Between 21 and 50
Growth 51 or more

Our new influence and champion level have no equivalent in our past structure. 

Individual and student memberships will transition to the basic level.

You will see renewal invoices emails come to your email Monday morning. Please keep an eye out. You can pay online and also make changes to your membership levels. If you have any issues with this please reach out.

I know this change will bring about many questions and I invite you to first check out our website and then call or email us with your questions. We have also created a membership FAQ page on our website which we will continue to update with answers to questions we receive.

 

Sincerely, 

Rick Allwright

Executive Director